SOP
Document Information Document title Supervisor Callback LOB Trains Current Version 2.0 Document Owner Train Support Team P...
Mon, 30 Dec, 2024 at 1:32 PM
Document Information Document title Resolution over Call/Email LOB Trains Current Version 2.0 Document Owner Train Support Team ...
Mon, 30 Dec, 2024 at 1:38 PM
We have officially launched ixigo Credit as a new grey label payment method on the Trains LOB! . This feature is now live and is aimed at providing more aff...
Thu, 27 Feb, 2025 at 1:32 PM
SOP: Handling Duplicate tickets on Train Support Document Information Document title Duplicate tickets on Train support LOB Trains Curren...
Tue, 4 Mar, 2025 at 4:14 PM
Proposed Process Suggestion for Handling L2 Tickets: Ticket Validation and Analysis: Upon receiving a ticket, the agent must validate the ticket details ...
Fri, 28 Mar, 2025 at 1:39 PM
Document Information Document title SOP for Callback LOB Trains Current Version 1.0 Document Owner Train Support Team Purp...
Wed, 2 Apr, 2025 at 1:02 PM